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Selling Policy / General 1. Honest clear description of item with image. 2. Fast and easy PayPal payments. 3. Shipping with USPS or UPS with tracking info. 4. Positive Feedback upon completion. 5. No Spam. [necessary communications only] 6. Green Program. [we use recycled packing supplies and email receipts only on request] 7. Florida Residents and items shipped to Florida Address must pay Sales Tax. Selling Policy / Returns No returns after 30 days. No returns allowed on items marked close out, items advertised as damaged or used. Items must be in new sellable condition , packaging must be intact, manuals should still have shrink wrap. No refunds for shipping charges. You must notify us by email in advance. Twenty per-cent restocking fee applies. Selling Policy / Mistakes Mistakes due to errors in listings will be corrected free of charge. Mistakes on your part that require shipping back to us (prepaid by you) along with new shipping charge back to you and a $2.00 Handling Charge applies. Mistakes in your PayPal address which result in reshipping charges will be paid by you, including $2.00 Handling Charge. Opened items are handled on a one by one basis and are subject to restocking, inspection or handling fees as needed. Read the item description before buying or bidding, email us with questions to avoid problems. Selling Policy / Shipping and Handling Handling charges are not charged on initial purchases. Handling time is the time from when your item is paid for until the shipping label is applied. We cannot be responsible for delays due to e-checks or delays in the payment process beyond our control. We have regularly scheduled pickups from both the post office and UPS five days a week accepting holidays. We cannot be responsible for problems created by our shippers schedules. Your order will be processed by us within 24 hours of payment. Exceptions include address verification when your address does not validate in our shipping program. Shipping time may vary depending on your distance from us and your local delivery location. Priority mail is usually three or four days, while UPS ground can be anywhere from one to seven working days. We cannot monitor all shipments for delivery status at this time. If you feel the item should have arrived please email us and we will locate the tracking info on the package. Our shipping programs have email notification of tracking info turned on, email will be sent to the primary PayPal email or eBay user email. We cannot be responsible for glitches in the third party notification systems or your spam protection service. Communication / Contact We prefer email through eBay system (contact seller). We do not answer our phones and cannot accept credit cards over the phone. |
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www.koonspowersports.com |
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